Definition
Directs, plans and supervises a unit of social workers providing intensive casework services in a county, service area or institution, or performs specialist and supervisory duties related to social work programs in a county, service area or in the central office; performs related work as required.
Work Examples
- Supervises and evaluates the work of lower level specialists/subordinate staff; effectively recommends personnel actions related to selection, disciplinary procedures, performance, leaves of absence, grievances, work schedules and assignments, and administers personnel and related policies and procedures.
- Plans, directs, and supervises a statewide program in providing consultant services to community social service organizations.
Assists in planning and implementing the goals and objectives of programs and projects; assists in budget preparation; directs special projects requested by the organization; formulates policies, procedures, and guidelines for the concerned area of program responsibility.
Works collaboratively to determine what projects should be initiated, dropped, or curtailed; analyzes budget allocations and keeps the organization/unit informed of the status of funds.
Provides consultant services in a defined geographic area of the state; meets with interested groups and individuals to implement the goals, objectives, and purposes of the project.
Advises specialists/subordinates in reaching decisions on the very highly complex problem cases.
Prepares or directs the preparation of records and reports, including data entry.
Competencies Required
Knowledge of the principles of supervision, including delegation of work, training of subordinates, performance evaluation, discipline, and hiring.
Knowledge of the administrative process of planning, organizing, staffing direction, budgeting, and controlling as it is applied to a public agency.
Knowledge of casework methods, techniques, and their applications to work problems.
Knowledge of the rules, regulations, and goals related to social work programs.
Knowledge of the purposes, goals, and objectives of social work programs.
Knowledge of interviewing skills and techniques.
Knowledge of the principles of human behavior.
Knowledge of the basic principles of community organization.
Ability to plan, organize, direct, and evaluate the work of subordinates.
Ability to interpret and apply multiple rules and policies regarding employee relations in a collective bargaining environment.
Ability to make logical and accurate decisions based on interpretations of program rules and regulations and administrative support data.
Ability to interact with elected officials, community representatives, volunteer groups, regional planning committees, and other groups in order to develop and maintain effective working relationships related to the delivery of services.
Ability to interact with subordinates, supervisors, clients, the general public, and the news media in order to establish effective working relationships.
Ability to project staffing and program needs for the administrative area based on resources available, existing personnel, and budget constraints.
Ability to evaluate state and federal service and financing program operations.
Ability to effectively communicate orally and in writing in order to persuade, interpret and inform subordinates, clients, general public, public and private officials.
Displays high standards of ethical conduct. Refrains from dishonest behavior.
Works and communicates with all clients and customers providing professional service.
Displays a high level of initiative, effort, attention to detail and commitment by completing assignments efficiently with minimal supervision.
Follows policy and cooperates with supervisors.
Fosters and facilitates cooperation, pride, trust, and group identity and team spirit throughout the organization.
Exchanges information with individuals or groups effectively by listening and responding appropriately.
Education, Experience, and Special Requirements
Graduation from an accredited four year college and experience equal to four years of full-time work in a social work capacity in a public or private agency;
OR
professional experience in a social work capacity may be substituted for the required education on the basis of one year of qualifying experience for each thirty semester hours of education;
OR
a Bachelor's degree in social work from an accredited four year college or university and experience equal to three years of full-time experience in a social work capacity in a public or private agency;
OR
a Master's degree in social work from an accredited college or university and experience equal to one year of full-time work in a social work capacity in a public or private agency;
OR
any equivalent combination of graduate education in the social or behavioral sciences from an accredited college or university and qualifying experience up to a maximum of thirty semester hours for one year of the required experience;
OR
employees with current continuous experience in the state executive branch that includes experience equal to 24 months of full-time work as a Social Worker 2, or 12 months as a Social Worker 3/4 or Social Work Supervisor 1 or any combination of the above equaling 24 months shall be considered as qualified.
Notes
At the time of interview, applicants referred to Glenwood and Woodward State Hospital-Schools will be assessed to determine if they meet federal government employment requirements as published in the Federal Register, Section 20-CFR-405.1101.