FSA Claim Information

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Ways to Receive Reimbursement

Reimbursement may be received by direct deposit into the bank account of your choice. By using direct deposit you don't need to wait for a check to arrive or get it deposited. A notice that a payment was made will be sent to you. This direct deposit notice is available by U.S. Mail or by e-mail over the Internet. 

If you prefer, a check can be mailed to you instead of payment by direct deposit.

Ways to Receive Reimbursements
Healthcare Expenses
  • ASIFlex Card
  • Automatic Reimbursement
  • FSA Store Cardless Pay
  • Mobile App (Note: Login is case sensitive)
  • Fax claim forms to 877-879-9038
  • Online (log onto your ASI account at https://asiflex.com/ and attach a pdf version of your supporting documentation to your claim request)
  • Send to: ASIFlex, PO Box 6044, Columbia, MO 65205-6044
  • Payment is not limited to the amount in your account at the time of your claim but is limited to your annual election amount.
Dependent Care Expenses
Dependent Care Expenses
  • Mobile App (Note: Login is case sensitive)
  • Fax claim forms to 877-879-9038
  • Online (log onto your ASI account at https://asiflex.com/ and attach a pdf version of your supporting documentation to your claim request)
  • Send to: ASIFlex, PO Box 6044, Columbia, MO 65205-6044
  • Copies of proof that you have paid the expense in-full for the service you are claiming. ASI will review your claim and if approved, will reimburse you for the covered expenses with balance available.
  • Payments are generally issued within one day of ASI’s receipt of your claim. Your bi-weekly contributions will continue for the remainder of the Plan year.
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Healthcare Expense Claims

Required Documentation

Copies of proof that you have received the service and what expense is your responsibility.  Insurance benefits statements may be used instead of original physician bills if the date of service and charges are shown. Receipts of payment that do not include date of service and charges are not acceptable. Copies of personal checks are not acceptable. Documentation or copies will not be returned.

Documentation must accompany your claim unless you're using the Automatic Reimbursement option.

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Dependent Care Expense Claims

Required Documentation

Documentation must accompany your claim unless you're using the Automatic Reimbursement option.

  • Copies of proof that you have paid the expense in-full for the service you are claiming.
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Deadlines

Claims may be incurred until March 15th of the following year for Dependent Care FSA, and by December 31st of the current year for Health FSA. The claims must be filed by April 15th of the following year. 

calendar flapping months
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If I leave employment, can I still incur eligible expenses?

Read more: Ability to incur reimbursable expenses

Health FSA

Retired

  • Expenses incurred through the end of the month in which the last FSA contribution is made can be claimed. If prior to leaving, the retiree prepays for the remainder of the year, expenses incurred through December 31 can be claimed.

Separated (non-retiree)

  • Expenses incurred through the end of the month in which the last FSA contribution is made can be claimed.

Dependent Care FSA

Retired

  • Expenses incurred up to the retirement date can be claimed. After the retirement date, no ability to incur expenses unless working for another employer or actively looking for work.

Separated (non-retiree)

  • Expenses incurred up to the date of separation from employment can be claimed. After the separation date, no ability to incur expenses unless working for another employer or actively looking for work.
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