Class Spotlight

  • Customer Experience  |  Sep 25  |  Zoom  |  TDC
    Explore how to take your customer interactions from good to great.
  • Investigating Employee Misconduct  |  Oct 3  |  Hoover Bldg  |  MDC 
    Learn how to conduct effective and defensible workplace investigations.
  • Creative Thinking  |  Oct 5  |  Zoom  |  MDC
    Discover how to generate creative ideas and solutions.

Enrollment is easy! Visit the Training Enrollment page for more information.


Learning Opportunities

PDS courses are available to State of Iowa employees as well as other organizations, such as county and city government, and the general public.

PDS Learning

Please contact us with any special needs, accommodations, or questions. You may also reach out to your Training Liaison.

Training Locations

Unless otherwise specified, training takes place at one of the following locations.

PDS in-person classes:

Hoover Building, 1305 E Walnut St., Des Moines


  • Check in at the front desk for a visitors badge. The desk is located in the room of the left side of the lobby.
  • Proceed through the double doors in the back right corner of the lobby to the elevators.
  • Go down one floor to level A.
  • Proceed to the right through the common area. Most training takes place in conference rooms 5 & 6.


PDS virtual classes: 

PDS live, virtual courses will be held on Zoom. Links to classes can be found in the LMS.

New Horizons classes:

New Horizons live, virtual courses will be held on Zoom. Links to access classes will be sent directly from New Horizons prior to the date of class.



Course Instructors