You are here

PDS Course Offerings


PDS Class Offerings


Sign-up is easy, enroll online

through the LMS today!



We are now offering both in-person and virtual class sessions. Upon enrollment, be sure to verify if your course will be held in-person (at the Hoover building) or virtually.

For a quick look at courses and dates included in each of our certificate series 

FY22 PDS Certicates at a Glance

Are you looking for courses that focus on a specific skill, like communication or leading?

Courses by Topic

How much do courses cost?

Course Fees

For detailed descriptions of courses, please visit the Course Catalog.

If you have any questions, reach out to your Training Liaison or the email us at

Class Spotlight: Upcoming Training & Development Opportunities

Sept 7th  8:30am - 4:30pm (In person) Sept 8  8:30am - 4:30pm (Virtual) Sept 15th 8:30am - 4:30pm (Virtual)
This course, is designed for all employees and focuses on the latest research and trends in leadership, outlining the importance of authenticity in leadership. Participants will gain an understanding of the impact authenticity has on employee engagement and well-being and the triggers that prevent people from being their authentic selves.

This course is designed for seasoned leaders and managers to assist employees going through an organizational change.  The change process is broken in to four areas that need to be considered when leading employees through change.  A step-by-step process will be presented.

This course is designed for all state employees.  This course walks the participants through what was happening in history during each generation’s formative years. Participants will discuss how historical events shaped each generation’s paradigm of the world to gain insight into what each generation values and how best to identify with each generation. 
Sept 20th 8:30am - 4:30pm (Virtual) 
Sept 21st 8:30am- 4:30pm (Virtual) Sept 21-22nd 8:30am- 12:30pm (Virtual)
What are the pitfalls you encounter when trying to deliver a positive customer experience? How can your customer interactions go from good to great? What is the best way to handle difficult situations? Does attitude count? What is the LIRRA technique? Find out the answers to these and other important customer experience questions during this interactive session.  This course is designed for all state employees. Participants will learn skills to enable them to be a more productive team-player.  This course focuses on providing participants with practical skills and strategies to positively affect both their current team and any future teams in which they may participate. Also discussed will be how to influence and engage others.

**Held over 2 days from 8:30 - 12:30pm.

This course is designed for new managers and supervisors.  Topics include: 1. Ethical leadership and influence 2. Organizational ethics and honor 3. Leading and developing a savvy organization.  Participants will have an opportunity to examine their ethical awareness and political-savviness approach to leadership.   

Sept 27th 8:30am - 4:30pm (Virtual)  Sept 29-30th 8:30am - 4:30pm (Virtual)   
Improved listening means better job efficiency and productivity. Most employees spend over 50% of their day listening. Accurate listening and retention skills are crucial to help manage the amount of information we receive daily. You will practice practical techniques to improve your listening skills.

**Held over 2  days from 8:30 - 4:30pm 

This hands-on, no-nonsense class can serve as a foundation for project managers new to their role, as well as an eye-opening refresher for seasoned project managers who have been managing projects for years, and you’ll come away with tools you can use right away.





PDS On-Demand Course Offerings

Staff interested in completing PDS On-Demand courses can log into the State of Iowa LMS to access the E-Learnings.  

Americans with Disabilities Act (ADA) Preventing Sexual Harassment for Managers and Supervisors
Equal Employment Opportunity/Affirmative Action/ AntiDiscrimination Role of the Lead Worker
Creating A Violence-Free Workplace State Government Foundations
Preventing Sexual Harassment for Employees Substance Abuse Policy