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Find and enroll in on-demand courses at any time using Workday Learning. These courses are only available to State of Iowa Employees.
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Americans with Disabilities Act (ADA)
Overview
This course is designed to help supervisors and managers understand their legal responsibilities under the Americans with Disabilities Act (ADA) and the Americans with Disabilities Act Amendments Act of 2008 (ADAAA). It will address common questions, clarify key definitions, and provide valuable resources to guide supervisors and managers in real-world workplace situations involving disability accommodations.
Workplace Impact
Participants will understand the history of the ADA, the definitions under the ADA, and the changes introduced by the ADAAA. They will learn to apply EEOC guidelines for compliance, recognize who qualifies as a qualified individual, and identify essential job functions. Additionally, participants will gain clarity on reasonable accommodations and the concept of undue hardship, empowering them to make informed decisions.
Course Details
Themes: Public Service & Organizational Integrity
Participating agency fee: $0 | Non-participating agency fee: $42
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Creating a Violence-Free Workplace
Overview
This course provides employees with essential information about potential violence in the workplace. It covers state policies and procedures, along with clear definitions of workplace violence.
Workplace Impact
Participants will gain the ability to recognize potential and effectively assess violent behavior. They will learn techniques for diffusing violent situations and understand the importance of reporting workplace violence. Participants will be more aware of the risks posed by members of the public who may bring violence into the workplace, equipping them with tools to foster a safer workplace environment.
Course Details
Themes: Leading People, Public Service & Organizational Integrity
Participating agency fee: $0 | Non-participating agency fee: $42
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Equal Employment Opportunity (EEO), Affirmative Action (AA) & Anti-Discrimination
Overview
Equal Employment Opportunity and Affirmative Action (EEO/AA) is an important component of the State’s commitment to attracting and retaining a diverse workforce. Therefore, understanding EEO/AA is critical for all supervisors and managers. Participants will learn the legal principles and background of EEO/AA and its use as a tool to effectively manage an increasingly diverse workplace.
Workplace Impact
With a stronger grasp of relevant laws and the distinctions between EEO and AA, participants will be better equipped to make informed employment decisions and ensure compliance with state and federal guidelines. Managers and supervisors will be prepared to reference the State of Iowa’s Affirmative Action plan and apply knowledge of how underutilization is determined to support workforce-related responsibilities.
Course Details
Themes: Public Service & Organizational Integrity
Participating agency fee: $0 | Non-participating agency fee: $42
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Managing Effective Meetings
Overview
Unnecessary and unproductive meetings waste significant time in the workplace. Yet we all rely on meetings to communicate and collaborate with our teams, coworkers, and clients regularly. This course provides a guide to effective meetings. As a meeting facilitator, you’ll learn about your role and responsibilities, including how to create a meeting agenda, encourage equal participation, keep a meeting on topic, manage conflict in meetings, and develop follow-up plans and meeting summaries.
Workplace Impact
After completing this course, participants will be able to design and facilitate meetings that are efficient and productive. With a clear understanding of how to create a meeting agenda, encourage equal participation, keep a meeting on topic, manage conflict in meetings, and develop follow-up plans and meeting summaries, they will return prepared to apply practical strategies that improve outcomes and follow-through.
Course Details
Themes: Leading People
Participating agency fee: $0 | Non-participating agency fee: $42
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Preventing Sexual Harassment for Employees
Overview
Everyone loses when sexual harassment occurs. It lowers morale, damages relationships, creates resentment, and lessens an organization’s ability to function well. All employees have the right to work in an environment free of harassment. This course focuses on maintaining a workplace free from sexual harassment and other forms of unlawful harassment based on protected characteristics.
Workplace Impact
Employees who complete this course will have a stronger understanding of what constitutes harassment, their rights and responsibilities, and how to respond if inappropriate conduct occurs. This awareness helps promote a respectful work environment, reduce risk, and support the organization’s ability to function effectively.
Course Details
Themes: Communication & Teamwork, Public Service & Organizational Integrity
Participating agency fee: $0 | Non-participating agency fee: $42
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Preventing Sexual Harassment for Supervisors
Overview
Supervisors and managers will learn their rights and responsibilities in addressing sexual harassment in the workplace. This course covers content from Preventing Sexual Harassment for Employees, with an emphasis on the supervisor’s and manager’s role in harassment situations.
Workplace Impact
Supervisors who complete this course will be better prepared to recognize, prevent, and respond appropriately to harassment in the workplace. With a clear understanding of anti-harassment laws and key concepts like quid pro quo, hostile environment, and thirdparty harassment, supervisors will be able to create a safer, more respectful environment for all employees. They will be equipped to assess situations through the "reasonable person" standard, understand the difference between intent and impact, and take prompt action when harassment concerns arise, helping to protect both employees and the organization from legal and reputational risks.
Course Details
Themes: Communication & Teamwork, Public Service & Organizational Integrity
Participating agency fee: $0 | Non-participating agency fee: $42
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Role of the Lead Worker
Overview
This course is designed for employees newly assigned to lead worker roles, as well as the supervisors who oversee them. It outlines the typical responsibilities and expectations of lead workers, highlights the benefits of the role, and clarifies tasks that fall outside its scope. Participants will gain a clearer understanding of how lead workers support teams without assuming full supervisory authority.
Workplace Impact
Participants will return with a clear understanding of what lead workers are expected to do—and what they are not. This clarity helps prevent role confusion, reduces liability, and supports better communication between lead workers and their managers. The result is more consistent delegation, improved performance support, and stronger team collaboration.
Course Details
Themes: Leading People
Participating agency fee: $0 | Non-participating agency fee: $42
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State Government Foundations
Overview
Designed for employees new to state government, this course introduces the structure of Iowa’s government, its budget and legislative processes, and the unique responsibilities of public administration. Participants will explore foundational concepts and receive resources to support their success as new state employees. This course is recommended within the first four months of employment.
Workplace Impact
Participants will gain a clearer understanding of their role within state government, allowing them to navigate processes more effectively and make informed decisions. By learning how Iowa’s government functions and the principles of public administration, they’ll be better prepared to meet the expectations of public service and contribute to their agency’s mission.
Course Details
Themes: Public Service & Organizational Integrity
Participating agency fee: $0 | Non-participating agency fee: $42
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Substance Abuse Policy
Overview
This course is designed for managers and supervisors and provides an overview of the State of Iowa’s Substance Abuse Policy. It includes national trends, clarifies key policy components, and outlines appropriate responses to substance abuse in the workplace. Participants will test their knowledge and learn how to handle policy violations effectively.
Workplace Impact
Participants will be better equipped to recognize signs of substance abuse and apply the State’s policy consistently and appropriately. By understanding proper procedures and expectations, managers and supervisors will help maintain a safe, compliant, and supportive work environment.
Course Details
Themes: Public Service & Organizational Integrity
Participating agency fee: $0 | Non-participating agency fee: $42
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Vacancy to Hire
Overview
Hiring the right people is essential to your agency’s success. This course guides participants through a structured approach to screening, interviewing, and hiring, helping ensure they select and begin to retain the most qualified candidates. Emphasis is placed on legal considerations, behavioral interview techniques, and aligning the interview with the full hiring process.
Workplace Impact
Participants will be equipped to follow a structured and legally sound hiring process that supports better hiring decisions. By strengthening interview procedures and behavioral questioning skills, they will improve their ability to identify strong candidates and use available resources effectively throughout all stages of hiring.
Course Details
Themes: Leading People, Public Service & Organizational Integrity
Participating agency fee: $0 | Non-participating agency fee: $0
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