Online System Performance Issues
| Office of Chief Information Officer (OCIO) Service Desk | ||
| OCIO Service Desk | (515) 281-5703 | (800) 532-1174 |
| Contact the OCIO Service Desk for the following issues: • I/3 is not available • I/3 is not responding • Printer is not printing • New printer requests • Other I/3 related issues in which Business Area personnel cannot assist The OCIO Service Desk will forward information to the appropriate personnel. |
Password Resets
| Business Area | Primary Contact | Secondary Contact | |||
| I/3 Budget | Brett Conner (515) 281-5417 |
Heather Hackbarth (515) 281-7811 |
|||
| I/3 Financial | Tim Criner (515) 725-2070 |
Jamie Swacker (515) 305-0960 |
|||
| Data Warehouse Budget & Financial |
Tim Criner (515) 725-2070 |
Jamie Swacker (515) 305-0960 |
|||
Data Warehouse
Please direct Data Warehouse questions to the related Business Area below:
I/3 Budget Contacts
| Business Area | Primary Contact | Secondary Contact | |||
| Budget | Brett Conner (515) 281-5417 |
Heather Hackbarth (515) 281-7811 |
|||
| Budget - AGA | Linda Leto (515) 281-3853 |
DOM - AGA Analyst Assigned by Department |
|||
| I/3 Budget Security New Users & Changes |
Brett Conner (515) 281-5417 |
Heather Hackbarth (515) 281-7811 |
|||
I/3 Financial Contacts
Business Areas
| Accounts Receivable, Cash Receipts; Cost Accounting; Cost Allocation; General Accounting; Fixed Assets; Inventory; Payment Documents; Procurement; Vendors; Other Areas |
| Keith McLeod (515) 281-6614 |
Lisa Elliott (515) 823-9080 |
Jennifer Black (515) 322-8187 |
|||
| Tim Criner (515) 725-2070 |
Jamie Swacker (515) 305-0960 |
Bobbi Pulley (515) 229-4155 |
Security, Workflow, New Users & Changes
| Primary Contact | Secondary Contact | ||
| Tim Criner (515) 725-2070 |
Jamie Swacker (515) 305-0960 |