You are here

I/3 Help Desk Contacts

Online System Performance Issues
 

 Office of Chief Information Officer (OCIO) Service Desk
 OCIO Service Desk (515) 281-5703 (800) 532-1174
   Contact the OCIO Service Desk for the following issues:
       • I/3 is not available
       • I/3 is not responding
       • Printer is not printing
       • New printer requests
       • Other I/3 related issues in which Business Area personnel cannot assist

  The OCIO Service Desk will forward information to the appropriate personnel. 


Password Resets

Business Area   Primary Contact   Secondary Contact
  I/3 Budget   Brett Conner
(515) 281-5417
  Heather Hackbarth
(515) 281-7811
  I/3 Financial   Tim Criner
(515) 725-2070
  Keith McLeod
(515) 281-6614
  Data Warehouse
Budget & Financial
  Tim Criner
(515) 725-2070
  Keith McLeod
(515) 281-6614

Data Warehouse

Please direct Data Warehouse questions to the related Business Area below


I/3 Budget Contacts

Business Area   Primary Contact   Secondary Contact
  Budget   Brett Conner
(515) 281-5417
  Heather Hackbarth
(515) 281-7811
  Budget - AGA   Linda Leto
(515) 281-3853
   DOM - AGA Analyst
Assigned by department
  I/3 Budget Security 
New Users & Changes
Brett Conner
(515) 281-5417
  Heather Hackbarth
(515) 281-7811

I/3 Financial Contacts

Business Areas

Accounts Receivable, Cash Receipts; Cost Accounting; Cost Allocation; General Accounting;
Fixed Assets; Inventory; Payment Documents; Procurement; Vendors; Other Areas
  Keith McLeod
(515) 281-6614
  Kristy Anderson
(515) 204-5590
Jamie Swacker
(515) 305-0960
 
  Tim Criner
(515) 725-2070
  Jennifer Black
(515) 322-8187
   

Security, Workflow, New Users & Changes

  Tim Criner
(515) 725-2070