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I/3 Help Desk Contacts

Online System Performance Issues
 

 Office of Chief Information Officer (OCIO) Service Desk
 OCIO Service Desk (515) 281-5703 (800) 532-1174
      Contact the OCIO Service Desk for the following issues:
                   • I/3 is not available
                   • I/3 is not responding
                   • Printer is not printing
                   • New printer requests
                   • Other I/3 related issues in which Business Area personnel cannot assist

      The OCIO Service Desk will forward information to the appropriate personnel. 


Password Resets

Business Area   Primary Contact   Secondary Contact
  I/3 Budget   Mike Hahn
(515) 281-5417
  Heather Hackbarth
(515) 281-7811
  I/3 Financial   Tim Criner
(515) 725-2070
  Keith McLeod
(515) 281-6614
  Data Warehouse
 Budget & Financial
  Tim Criner
(515) 725-2070
  Keith McLeod
(515) 281-6614

Data Warehouse

Please direct Data Warehouse questions to the related Business Area below


I/3 Budget Contacts

Business Area   Primary Contact   Secondary Contact
  Budget   Mike Hahn
(515) 281-5417
  Heather Hackbarth
(515) 281-7811
  Budget - AGA   Linda Leto
(515) 281-3853
   DOM - AGA Analyst
Assigned by department
  I/3 Budget Security 
 New Users & Changes
Mike Hahn
(515) 281-5417
  Heather Hackbarth
(515) 281-7811

I/3 Financial Contacts

Business Areas

Accounts Receivable, Cash Receipts; Cost Accounting; Cost Allocation; General Accounting;
Fixed Assets; Inventory; Payment Documents; Procurement; Vendors; Other Areas
  Keith McLeod
(515) 281-6614
  Lori McClannahan 
(515) 281-3206
  Lisa Elliott
(515) 725-2049
  Tim Criner
(515) 725-2070
  Roger Johnson
(515) 281-0160
  Randy Hanten
(515) 281-6616

Security, Workflow, New Users & Changes

  Tim Criner
(515) 725-2070
  Randy Hanten

(515) 281-6616