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Inactive Providers

An inactive provider is an investment company that cannot open new accounts for state employees or receive future contributions. You may have the option to transfer your assets from an inactive provider to an active provider.

if you would like to obtain a customer service phone number for your provider or access basic policy information (if available), simply click on the name of your product below.  Please let us know if a phone number is not correct.

 

Provider Name

Customer Service #

Comments/Policy Details (if available)

Amerus Life/Delta Life
This provider will give participants information if they mention that a release is on file (does not apply to life insurance).
800-800-9882 x 4484
Fixed Annuities: Flex 30, Flex 388, Flex 40, Flex 488, FPA
Life Insurance: S98
email RIC or call
515-281-8677
Life Insurance: DVP11
AXA Equitable
800-528-0204
515-267-2667
www.axaonline.com
no surrender penalties
Conseco/Beneficial Standard
800-544-0467
Fixed Annuity: Higher Standard 
Conseco/Washington National
800-544-0467
WNII+
Cuna/Century Life
319-352-4090
 
Farm Bureau
800-247-4170
Fixed Annuity: Flexible Premium
Variable Annuity: Flexible Premium
Life Insurance: Universal Life, Variable Universal Life, Whole Life
Great American
800-854-3649
 
Guarantee Mutual  See Jefferson Pilot Alexander Hamilton
IDS
888-723-8476
 
ING/Equitable of Iowa

800-369-5303

Fixed Annuities: Flex 9, Flex 15
800-366-0066
Variable Annuity: Equiselect
Integrity Life
This provider will not comply with the State's request to give account information to the participant. 
email RIC or call
515-281-8677
 
Jackson National
800-644-4565
Fixed Annuities: ActionBonus MaxFlex IFlex IIFlex IIIMax, Super Max 
Life Insurance: Ultimate 2Preferred Ultimate 2
Jefferson Pilot Alexander Hamilton
800-462-4660
 
John Hancock
800-732-5543
 
Lincoln Benefits
800-228-4240
 
Lincoln National/American Legacy
800-942-5500 *0408
Fixed Annuities: American Legacy I 
Life Insurance: American Legacy III
Lutheran Brotherhood/Thrivent
800-847-4836
 
MassMutual
800-272-2216
 
MassMutual/Connecticut
800-272-2223
 
Met Life
800-283-4536
Variable Annuity: 232 Deferred Comp
Minnesota Mutual
800-362-3141
 
Mutual Life of NY
800-487-6669
 
Mutual of Omaha
800-646-7592
 Fixed Annuity: Deferred Compensation
National Guardian Life
800-548-2962
 
National Western Life
800-922-9422
Fixed Annuities: FPDA-1063, Grp Ann Certif-1107, Grp Ann Certif-1104
Life Insurance: Fixed Prem Interest Sensitive
Nationwide
800-321-6064
 
Nationwide/BOA    
New England
515-225-7144 (in Des Moines)
800-435-4117
Variable Annuities: American Growth Series, Zenith Accumulator
New York Life
800-695-1314
 
Northwestern Mutual
This provider will not comply with the State's request to give account information to the participant. 
email RIC or call
515-281-8677
Flex Premium & Fixed
Penn Mutual
800-523-0650
 
Principal Financial Group
This provider will not comply with the State's request to give account information to the participant.
email RIC or call
515-281-8677
Fixed Annuities: Current Yield Flex Prem, Flex Prem, Pre-Flex Prem, Single Prem Retirement
Life Insurance: Adjustable Life 2, Adjustable Life 3
Protective Life/Wisconsin
800-955-4304
 
Prudential Life Insurance
888-778-2888
 
Reassure America/Allied
800-562-4234
Fixed Annuities: Advantage Flex Prem, Master Flex
800-942-5500 *0408
Variable Annuity: American Legacy II
800-562-4234
Life Insurance: Champion, Classic Advantage, Single Prem EPUO
Reliastar/Northern Life
This provider will not comply with the State's request to give account information to the participant.
email RIC or call
515-281-8677
 
Security First
See Met Life  
State Farm
877-543-3619
Fixed Annuity: Deferred Life & Flex Prem
Sunamerica/Anchor
888-333-2349
 
Sunlife Financial    
Sunlife of Canada
This provider will not comply with the State's request to give account information to the participant.
email RIC or call
515-281-8677
Fixed Annuity: Compass II
Variable Annuity: Compass I
TIAA-CREF 800-842-2776  
Transamerica Life
This provider will not comply with the State's request to give account information to the participant.
email RIC or call
515-281-8677
Fixed Annuity: Flex Dac, Merit Flex
Transamerica/PFL/Life Investors/Bankers United
800-553-5957
 
USAA
800-292-8556
 
Voya/Equitable of Iowa

800-369-5303

Fixed Annuities: Flex 9, Flex 15  
800-366-0066
Variable Annuity: Equiselect  
Western Fraternal Life
877-935-2467
 
Zurich Kemper Life
888-477-9700
Variable Annuity: Advantage III