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Voice Response Systems

Department of Administrative Services

NIGP - 883 - VOICE RESPONSE SYSTEMS

Laurie Hoing, CPPB

Ken Discher, CPPB

Karl Wendt, CPSM

Class Item Group  
883     VOICE RESPONSE SYSTEMS
883 16   Audiotex Voice Response Systems
883 18   Autoattendant Telephone Systems
883 19   Automatic Call Distribution (ACD) Systems
883 32   Computer Telephony Integration (CTI) Systems
883 43   Interactive Voice Response (IVR) Systems
883 43 35 INTERACTIVE VOICE RESPONSE (IVR) SYSTEMS
883 64   Recycled Voice Response Systems, Accessories and Supplies
883 80   Telephone Switching (PBX) Systems
883 90   Voice Mail Systems
883 90 55 PARTS AND ACCESSORIES, VOICE MAIL SYSTEM

 

Class Code: 
883