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Advanced Principles of Communication

Event Description: 

PDS Performance & Development Solutions

  Course Number: AU 001     Scheduled Sessions:
  Cost Per Person: $30/Participating Agency, $188/Non-Participating    

September 11, 2017
November 9, 2017
March 7, 2018
May 23, 2018



  Eligibility: Managers & Supervisors
  Instructor: Tripp
  Length: 8:30 am - 4:30 pm
  Certificate Series: Leadership Development Certificate

Des Moines, Hoover State Office Building, Level A


This course, designed for all managers and supervisors, focuses on the latest research and trends in leadership, outlining the importance of authenticity in leadership. Participants will gain an understanding of the impact authenticity has on employee engagement and well-being and the triggers that prevent people from being their authentic selves.


  • Define authenticity and understand the impacts it has on employee performance.
  • Identify the factors of human behavior that prevent us from being authentic and the impact that has on performance.
  • Understand the link between shame, vulnerability, connection, and authenticity.
  • Learn to identify shame triggers and how to address them through empathy.
  • Discuss the desired behaviors and outcomes produced through leading with authenticity


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