You are here

Advanced Principles of Communication Part 2– Coaching

Event Description: 

PDS Performance & Development Solutions

  Course Number: MTS AU 002     Scheduled Sessions:
  Cost Per Person: $40/Participating Agency, $188/Non-Participating    




  Eligibility: Managers & Supervisors
  Instructor: Tripp
  Length: 8:30 am - 4:30 pm
  Certificate Series: Leadership Development Certificate

Des Moines, Hoover State Office Building, Level A

This course, designed for all managers and supervisors, focuses on building coaching and communication strategies to better lead employees. Participants will learn the concepts of emotional intelligence and co-active coaching. This highly-interactive class aims to give managers and supervisors practical tools to lead employees through various situations. Recommended for participants who have completed the PDS course, Advanced Principles of Communication Part 1.


  • Understand the concepts of Emotional Intelligence as a basis for what drives human behavior
  • Learn how to control your own behavior to be a better coach to others
  • Discuss the five contexts of co-active coaching
  • Learn the fundamentals of handling crucial conversations during coaching situations