Contact the following resources for online system performance issues.
Office of Chief Information Officer (OCIO) Service Desk
- OCIO Service Desk
515-281-5703
800-532-1174
Contact the OCIO Service Desk for the following issues:
- I/3 is not available
- I/3 is not responding
- Printer is not printing
- New printer requests
- Other I/3 related issues in which Business Area personnel cannot assist
  The OCIO Service Desk will forward information to the appropriate personnel.Â
Password Resets
I/3 Budget
- Brett Conner
Primary Contact
515-281-5417 - Heather Hackbarth
515-281-7811
I/3 Financial
- Tim Criner
Primary Contact
515-725-2070 - Jamie Swacker
515-305-0960
Data Warehouse - Budget & Financial
- Tim Criner
Primary Contact
515-725-2070 - Jamie Swacker
515-305-0960
Data Warehouse
 Please direct Data Warehouse questions to the related Business Area below:
I/3 Budget Contacts
Budget
- Brett Conner
Primary Contact
515-281-5417 - Heather Hackbarth
515-281-7811
Budget - AGA
- Linda Leto
Primary Contact
515-281-3853 - DOM - AGA Analyst
Assigned by the Department
Budget Security - New Users & Changes
- Brett Conner
Primary Contact
515-281-5417 - Heather Hackbarth
515-281-7811
I/3 Financial Contacts
Business Areas
Accounts Receivable, Cash Receipts; Cost Accounting;Â Cost Allocation;Â General Accounting; Fixed Assets; Inventory;Â Payment Documents; Procurement; Vendors; Other Areas
- Keith McLeod
515-281-6614 - Lisa Elliot
515-823-9080 - Tim Criner
515-725-2070 - Albert Limo
515-829-9264 - Bobbi Pulley
515-322-2893 - Jamie Swacker
515-305-0960
Security, Workflow, New Users & Changes
- Tim Criner
Primary Contact
515-725-2070 - Jamie Swacker
515-305-0960