State of Iowa Health Insurance

Wellmark Extends Health Benefits Related to COVID-19

June 2020 

COVID-19 Treatment and Testing Costs
The State of Iowa has worked with Wellmark to address specific health care needs during the COVID-19 pandemic. For example, Wellmark is waiving cost sharing (deductibles, co-pays, co-insurance) for COVID-19 testing and treatment until at least August 31, 2020. 

Telehealth Options Expanded and Costs Addressed 
Telehealth Options: 

  • You have the potential to use your own doctor.
  • You haveAudio-only visits are now covered. Call from your landline - you do not need a smartphone or tablet.
  • No member cost share will be required until at least August 31, 2020.

Employees are encouraged to take advantage of telehealth to get medical and mental health care, and prescriptions as a way to maintain social distancing and avoid the spread of germs. Wellmark has expanded options under telehealth to include the use of audio-only visits with a doctor in addition to using video and audio. You just have to check with your in-network provider to determine whether they offer telehealth visits. These telehealth options include no cost share (co-payments, deductibles, and coinsurance) for plan members and are available through Wellmark until at least August 31, 2020.

Doctor on Demand® Option 

  • Uses a predetermined pool of doctors 
  • No member cost share until at least August 31, 2020

State of Iowa employees can also use Doctor on Demand (https://www.doctorondemand.com/) which uses a pool of doctors for medical and mental telehealth visits. Again, members’ cost share (co-payments, deductibles, and coinsurance) is waived for this option until at least August 31, 2020. 

More on Wellmark’s response to COVID-19 can be found on its website at https://www.wellmark.com/about/newsroom/2020/05/27/covid-19-benefits-extended.