Department of Administrative Services
Question and Answer Log for ITE Marketplace Rate and Service Changes due to Activity-Based Costing
Effective July 1, 2009 (for FY2010)
| Q1: | For some agencies the annualized quantities for FY09 Enterprise Vault service 1001 are significantly lower than the annualized quantities for FY10? The annualized cost significantly increased for FY10 so what caused the increase in the FY10 annualized consumption? |
| A1: | During FY09, an agency may have opted to using only the Journaling feature which provides basic Vaulting functionality, but only appears to the billing system as a single Vault mailbox. This erroneously depresses the unit count for Vault and the billable quantity, which kept the agencies bill artificially low during FY09 and prevents DAS from recovering costs to maintain the service. Beginning in FY10, DAS will commence billing on a per-user basis, regardless of the current Vaulting status of the customer agency (per-mailbox or journaling). We encourage agencies to deploy individual mailbox vaulting to receive the full benefit of the vaulted solution, but the per-mailbox costs are applicable in FY10 regardless of that decision. |
| Date Posted: 6/17/2009
|
Return to Activity-Based Costing main page