Information Technology
Server Farm Services
Remote Management
ITE can provide remote server management for agencies that lack trained IT staff. Customization of remote management services ensures the customer obtains support designed around individual needs. Remote management of Operating System configuration, user account management, and server hardware are available and provided by trained staff.
The majority of server platforms today support industry standard health and operational status applications compliant with SNMP (Simple Network Management Protocol), which aid in the identification of hardware related problems. ITE can provide industry standard support for SNMP Management of server hardware through the used of products such as the HP OpenView Suite and Insight Manager (CIM and CIM7). Notifications and alerts can be sent to customer via email and alpha-numeric pager and cell phones.
User Account Adds/Moves/Deletes for:
- Microsoft Windows NT4 Domains
- Microsoft Windows Active Directory
- Novell Network (Bindery and NDS)
- Unix, Linux, AIX
Security Administration (Permissions, Group Policies)
Operating System Patches and Updates
Server based Application Management
Anti Virus application support and deployment